mcw98 Terms & Conditions

mcw98 is a trusted online betting and casino platform operating in the Bangladesh market. These Terms & Conditions ("Terms") serve as a legal agreement between mcw98 ("we", "our", "platform") and its users ("you", "member").

By accessing our site, creating an account, or using any of our services, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our services.

mcw98 reserves the right to amend these Terms at any time. Continued use of our services after updated Terms are published means you have accepted those changes.

2.1 Age Requirement

You must be 21 years of age or older to use mcw98 services. We take a strict stance against underage gambling and may request proof of identity for age verification at any time. Any account created with a false age will be closed immediately.

2.2 Account Uniqueness

Each person may operate only one account. Creating multiple accounts is strictly prohibited. If detected, all such accounts will be closed and any deposited funds may be forfeited.

2.3 Accurate Information

You must provide accurate and complete information at the time of registration. If any of your details change, notify our support team immediately. mcw98 reserves the right to suspend an account in the event of incorrect or false information.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Do not share this information with anyone else. You are responsible for all activity carried out through your account.

3.1 Deposit and Withdrawal Methods

mcw98 currently processes transactions through popular mobile banking services in Bangladesh. Accepted methods are: bKash, Nagad and Rocket (Rocket is the mobile wallet service of Dutch-Bangla Bank).

3.2 Minimum Amounts

• Minimum deposit: ৳300 (same limit for each method)
• Minimum withdrawal: ৳1,000

3.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 10 to 45 minutes. However, additional time may be required in cases where identity verification is needed.

3.4 Identity Verification

Before processing a withdrawal, we may request you to complete identity verification (KYC). This process may require you to submit a national identity card or other valid identity documents.

3.5 Suspicious Transactions

mcw98 reserves the right to suspend any transaction and investigate an account if suspicious financial activity is detected. Money laundering and other illegal financial activities are strictly prohibited.

4.1 Welcome Bonus

New members at mcw98 are eligible to receive a 100% bonus on their first deposit, up to ৳15,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.

4.2 Wagering Requirements

Before the welcome bonus can be withdrawn, a 15x wagering requirement must be completed. Wagering is calculated on the bonus amount only, not the combined total of the deposit and bonus. Example: ৳1,000 bonus × 15 = ৳15,000 in bets must be placed before bonus winnings can be withdrawn.

4.3 Bonus Terms of Use

• The bonus applies to the first deposit only.
• A member may claim the welcome bonus only once.
• Wagering must be completed within a specified time period after the bonus is credited.
• Claiming a bonus using multiple accounts or false information is strictly prohibited.
• If any suspicious activity is detected, the bonus will be cancelled.

4.4 Other Promotions

mcw98 runs various promotional offers from time to time. Each promotion will have its own terms, which will be published at the time of the promotion announcement. The platform reserves the right to modify, suspend, or cancel any promotional offer at any time.

mcw98's VIP program has five tiers. Members can gradually advance to higher tiers based on their activity. The weekly cashback for each tier is as follows:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

VIP cashback bonuses have their own wagering terms, which will be published separately. mcw98 reserves the right to change the structure, benefits, or cashback rates of the VIP program at any time.

The following activities are strictly prohibited and will result in account closure if detected:

• Creating or operating multiple accounts.
• Opening an account using a false identity or age.
• Abusing the bonus system or attempting to manipulate it.
• Conducting transactions using a third party's account or payment method.
• Money laundering or other illegal financial activities.
• Any form of hacking, manipulation, or use of automated bots on the platform's software.
• Engaging in fraudulent behaviour towards other members.
• Using the platform's name or brand without authorisation.

7.1 Betting Rules

All decisions related to betting and gaming on mcw98 are considered final. If incorrect odds or results are displayed due to a technical error, we reserve the right to void that bet or settle it according to the correct information.

7.2 Game Service Providers

Our platform offers games from multiple world-class game service providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. The rules and operation of games are governed by the respective service provider's own terms.

7.3 Fair Play Policy

mcw98 believes in fair play as a safe and reliable platform. Our games use SSL encryption and an impartial random number generator (RNG), which keeps game outcomes completely unbiased.

7.4 Sports Betting

The sports betting section offers markets for various sports including cricket, football, and kabaddi. Specific rules for each market are published in the relevant section. In the case of disputed results, the platform's decision is final.

8.1 Our Rights

mcw98 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• If evidence of false information or fraud is found.
• If the account has been inactive for an extended period.
• Upon receiving instructions from a legal authority.

8.2 Member's Rights

You may also contact our support team at any time to request the closure of your account. Any pending bonus terms applicable to your balance will remain in effect before the account is closed.

mcw98 believes in responsible gaming. We are committed to ensuring a healthy and safe gaming experience for our members. Gambling is an entertainment activity — it should never be considered a primary source of income.

9.1 Self-Control Tools

• Setting deposit limits
• Temporary break (cooling-off period)
• Self-exclusion option
• Gaming time reminders

If you feel your gaming habits are getting out of control, contact our support team immediately or visit our Responsible Gaming page.

This service is for those aged 21 and above only.

We place the highest importance on protecting our members' personal information. Details on how your information is collected, used, and stored are available on our Privacy Policy page. The site is secured with SSL encryption.

mcw98 does not sell your personal information to third parties. However, information may be provided to fulfil legal obligations or in response to a valid request from authorities.

mcw98 is not liable for the following:

• Any loss caused by issues with your internet connection.
• Technical errors from third-party game service providers.
• Loss resulting from a security breach of your account due to your own negligence.
• Any indirect or consequential loss.

The platform is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service, but we endeavour to resolve any technical issues promptly.

12.1 Complaints Process

For any complaint or dispute, please contact our support team first. We are always ready to resolve any issue in a friendly and efficient manner.

12.2 Support Channels

The mcw98 customer service team is available 24 hours a day, 7 days a week to assist in both Bengali and English:

• Live Chat: Chat directly from any page on the site
• Email: [email protected]

12.3 Applicable Law

These Terms will be interpreted in accordance with the applicable laws of Bangladesh. In the event of any dispute, both parties will first attempt to resolve it through discussion.

mcw98 may update or change these Terms & Conditions at any time. For significant changes, we will endeavour to notify members through the platform. However, it remains the member's own responsibility to review the latest Terms.

Continued use of the service after any changes indicates that you have accepted the updated Terms. If you do not agree with the new Terms, you may contact us to request the closure of your account.